Terms & Conditions of Sale
1. Prices Goods will be invoiced at price ruling on the day the order is received. Prices are subject to alteration without prior notification. 2. Value Added Tax Value Added Tax is not included in prices or quotations but where applicable will be shown on invoices and charged at current rate. 3. Carriage All prices quoted are not carriage paid and carriage is chargeable as per the rates applicable at the time of placing the order. Our sales department will quote these rates on request. 4. Export Orders Prices listed are Ex-Works and are subject to the cost of additional freight, packing, insurance, documentation and all associated export costs. Our sales department will quote these details on request. 5. Terms of Payment Against a Pro forma invoice before despatch: By cheque, credit card or by bank transfer. Credit Accounts: Subject to credit being approved, all payments must be made no later than the end of the month following the invoice date. Where invoices are unpaid on due dates credit facilities will be suspended and interest at the rate of 5% per calendar month on the balance outstanding will be charged. We may initiate legal proceedings to recover all payments due, including legal costs and interest without further notice. 6. Claims Claims for non-delivery, shortages or damage to goods must be notified to the Company within 3 days from the date of despatch. 7. Return of Goods Goods may be returned for credit only after having written approval from the Company. Any offer of credit will be at the discretion of the Company and will be subject to the condition and re-sale ability of the goods on arrival and inspection. The invoice number and date must be stated on the accompanying advice note. A handling charge will be made. 8. Delivery Promises All delivery promises are estimated only and are given in good faith. The Company will not be liable in any circumstances for the consequences of any delay in delivery or failure to deliver. 9. Cancellations and Amendments Cancellation of orders will only be accepted after written approval from the Company. We reserve the right to refuse cancellation of an order if it has been partly or wholly made, or alternatively to claim from the buyer the cost of work already completed. Amendments to orders must also be agreed by the Company in writing and are subject to the same conditions covering cancellation. 10. Liability All quotations are given and goods sold subject to the condition that the seller’s liability is limited to goods proved to have been defective in material or workmanship when they left the seller’s works. No claim will be accepted where goods have been used for any purpose for which they were not intended, not fitted correctly, not maintained to seller’s recommended standards, or have been abused or misused. Maximum liability of the Company in all circumstances will be the invoice value of the goods supplied. 11. Retention of Title Ownership of goods shall remain with the Company and will not pass to the buyer until payment in full is received. If any goods are re-sold before payment is made the Company’s right of ownership shall be transferred to the proceeds of sale or to the claim for such proceeds. 12. Samples Samples will be charged at normal selling price and will be credited in full upon return. Samples of special designs to buyer’s requirements will be charged at cost and are not returnable. 13. Data Illustrations, diagrams, line drawings, photographs, weights and measure stated in the catalogue are a statement of option and are provided for information only and form no part of the contract. We reserve the right to change specifications at any time. 14. Finishes All finishes and product colours illustrated in the catalogue, are for guidance only and may vary from item to item due to the ‘hand’ finished nature of our products. You may also get a variance of finish when items are ordered at different times.